The SPS approach begins with learning about each client’s goals and constraints. We gather documents about a current plan’s operation and ask questions that will facilitate the best Plan for an employer.
Next, an SPS administrator will analyze the data and prepare client-centric recommendations about the Plan design. We will then schedule a consultation call to review our recommendations, answer questions, and discuss the steps to implement your Plan.
SPS matches you with one of our dedicated administrators who will explore and understand your Plan. Clients have a senior level administrator supervising their plan services as an additional point of contact. This gives SPS clients a genuine point of contact who can answer questions, rather than a contact who merely chases down answers from departments who may not speak directly with clients.
This institutional knowledge, along with the accountability of a single point of contact, fosters the high level of service SPS is trusted to deliver.
SPS is one of the fastest growing Third Party Administration firms in the country. We have succeeded not because of mergers or acquisitions but rather because we have an unwavering commitment to excellence. Our growth has been 100% organic. We continue to grow because our clients, advisors, and other partners are pleased and delighted with our work. Our promise is that we will do what we say we will. Our promise is to exceed your expectations.