The SPS approach begins with learning about each client’s goals, challenges and restraints. We gather documents about a current plan’s operation or ask questions that will help design the best plan for an employer.
Next, an SPS administrator will analyze the data and prepare client centric recommendations about any, or all, aspects of a plan. We will then schedule a consultation call to review any recommendations, answer questions about your plan, and to discuss the steps to implement your plan.
SPS matches you with one of our dedicated administrators who, over time, will get to know your plan inside and out. Every employer and advisor will have a senior level administrator supervising their plan services as an additional point of contact. This gives SPS clients an actual point of contact who can answer all questions rather than, as with other TPAs, a point of contact who merely chases down answers from departments who may not speak directly with clients.
The institutional knowledge about your plan combined with the accountability of a single point of contact creates the high level of service experienced by SPS clients.
SPS is one of the fastest growing third party administration firms in the country. We have succeeded not because we are greater marketers. Our growth has been 100% organic. We continue to grow because our clients, advisors, and other partners are pleased and delighted with our work. Our promise is that we will do what we say we will. Our promise is to exceed your expectations.